NEW PLAYER CAN'T LOG IN

One of my work colleagues signed up today as goldtop and I played
him 1 game. However the server now won't let him log in but he keeps
receiving email notifications saying various opponents have moved
but he is not playing anybody and hasn't requested any games! I
thought perhaps he had got his password wrong so we tried reguesting
it to be emailed to him but the server says his email address is not
registered, so how come he keeps receiving mail from RedHotPawn?!

Your friend entered their email address with a trailing period. (dot)
It was 'xxxxxx@yahoo.co.uk.'

I have updated it - and removed the dot. I see quite a few mistyped
emails in the database - but it would be a big job to fix them all.
A new enhancement to the site is going to be a confirmation on
registration of users details. With the email address big and bold for
people to confirm. 🙂

That should stop this kind of thing happening.

All the game moves your friend is recieving are from challenges. For
some reason, the mail sender didn't care about the extra dot.
Strange!

-Russ

Thanks for your help.
I've told him to be more careful in future!

No problem. I'm glad you highlight people's problems - because it
brings things to our attention - and better that than they give up in
frustration.

-Russ