10 Apr 03
Cool that you got a star - not so cool that you haven't got it yet. But rest assured that it'll be very temporary.
When did you make the payment? It might take a day or so for C&R to log it.
Did you use the same e-mail address to pay as you use for logging in? I think that if it is different it is hard for C&R to tell who paid them.
I know C&R check this forum regularly, so you shouldn't have to wait long for a response. But if you don't hear something soon then you could send a feedback note explaining that you would like your star (& who can blame you 🙂 )
13 Apr 03
Originally posted by pcaspianThe person you need to contact is Russ. He's possibly away for the weekend, but if you send a feedback or send a private message to "Russ" I'm sure he will check into it.
I still havent received my status. This is drawing close to a week now.
I've tried to alert the admin and tried to email, but no response whatsoever.
what do i do ?
You can send a private message by clicking on 'my home' and follow the link from there. Just address the message to Russ and give him the details. Or send a feedback by clicking the feedback link at the top of the page.
regards, Marc
13 Apr 03
Originally posted by pcaspianRuss hasnt made a move since Mar 31 15:21 Eastern US time, I think he is the one who process the payment and gives you the star, but he wont be able to do that until he is back, so like Mmiller said, send him a message so he will see it as soon as he is back
Hi, my payment has gone through, but I still havent got pawn star status... Can someone please check into this ?
cheers
pcaspian
14 Apr 03
Originally posted by UncleAdamperhaps he (Russ) is very occupied with his merriage! 😀
Russ hasnt made a move since Mar 31 15:21 Eastern US time, I think he is the one who process the payment and gives you the star, but he wont be able to do that until he is back, so like Mmiller said, send him a message so he will see it as soon as he is back
@pcaspian:
Congratulations that you got your star! 😀
th
14 Apr 03
Originally posted by pcaspianpcaspian,
Hmm.
Well is this automated ? A friend of mine just signed on too and he immediately got his membership.
All I can think is I entered the wrong email... but then again, not likely..
Oh well thanks for the advice..
Sorry for the delay. 😳
I rectified the problem before I came to work this morning, but I’ll just explain what happened. I have been away from the site since Wednesday, a rare occurrence to be away that long, but I sometimes do take off for the odd weekend away. (It was my ‘stag do’, the traditional pre-marriage boys-away-from-home-drinking-beer party 😵)
So apologies for not responding to feedback or messages during this time.
As for the subscription process, this has been automated for a few weeks now, so I'm curious if you followed the whole process through to completion. (You are now asked which account you would like to apply the 'star' to - this is to help people who use a different email address on the site to the one used for buying a subscription – or for when people want to buy a ‘star’ as a gift for someone.)
I will investigate anyway.
-Russ