Originally posted by pcaspian
Well is this automated ? A friend of mine just signed on too and he immediately got his membership.
All I can think is I entered the wrong email... but then again, not likely..
Oh well thanks for the advice..
Sorry for the delay. 😳
I rectified the problem before I came to work this morning, but I’ll just explain what happened. I have been away from the site since Wednesday, a rare occurrence to be away that long, but I sometimes do take off for the odd weekend away. (It was my ‘stag do’, the traditional pre-marriage boys-away-from-home-drinking-beer party 😵)
So apologies for not responding to feedback or messages during this time.
As for the subscription process, this has been automated for a few weeks now, so I'm curious if you followed the whole process through to completion. (You are now asked which account you would like to apply the 'star' to - this is to help people who use a different email address on the site to the one used for buying a subscription – or for when people want to buy a ‘star’ as a gift for someone.)
I will investigate anyway.