Only allowed 5 games

twotowers

Help

25 Jun 03 10:03

twotowers

Joined: 02 Aug 02
Moves: 1406

25 Jun 03 10:03

I'm down to 5 active games but the server won't let me start a new game. I get a message that if I have less than 6 games to wait a few hours and try again, but it's been a couple of week now.

How do I go about getting help with the problem?

Thanks

Toe

Joined: 10 Feb 03
Moves: 12969

25 Jun 03 10:20

that was a good start! 🙂

alternatively, use the feeback option (near the top right on the screen)

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2842

25 Jun 03 19:47

This is the longest standing bug on RHP. It will be squashed soon. Very soon.

Not that that helps you now. Try again later and all should be ok. The game counts get reset periodically.

-Russ

mhl

Joined: 01 Jul 03
Moves: 817

03 Jul 03 02:07

Can you help me please, How do I delete a game after I check mate someone? I was playing 5 games at one time. I won one of them but I can't start another until i get this one deleted. Can you help me?
Thank you, Mlawrence

mwmiller

RHP Member No.16

Joined: 25 Feb 01
Moves: 112116

03 Jul 03 02:23

Originally posted by mhl
Can you help me please, How do I delete a game after I check mate someone? I was playing 5 games at one time. I won one of them but I can't start another until i get this one deleted. Can you help me?
Thank you, Mlawrence

Once a game is completed, you can place it into your archives only. You cannot 'delete' it.

If you go to your 'my games' page you should see an icon next to the game that will place it in your archives once you click on it.

Marc

torgarth

Finland

Joined: 13 Feb 03
Moves: 4646

04 Jul 03 08:16

Now it says i have 6 games even tho im playing only 4... oh well... 😛

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2842

04 Jul 03 15:12

Right, I'm working on this RIGHT NOW!!!!! 🙂

A fix will be up tonight, with luck.

-Russ