24 Jun 08
I'm surprised no one has tried to help you with this yet.
I'm no expert, but I'm sure that the next questions an expert would ask would be: What is the name and version of the browser you are using? Do you have an alternative browser that you can try?
If you don't get effective help through this forum, try the "Send Feedback" link at the bottom of the page.
24 Jun 08
Originally posted by Big gilBefore sending feedback you may want to try deleting your cookies, as that is a common remedy to many errors on the site. This will clear saved passwords so if you are possibly logged into one of the RHP sister sites it will log you out and hopefully correct the problem.
For some time now, whenever I click on the red toolbar for My Home, My settings... I get a message stating I am forbidden to access these on this browser.
I don't understand. Can someone please help me?
Thanks,
Big Gil
For Firefox: Hold Ctrl+Shift+Del, select cookies
For Internet Explorer: Select Tools from the menu bar, select Internet Options on the bottom of that list, on the general tab you'll see Browsing History, click delete, then select cookies.
Hope this helps,
Drew
24 Jun 08
Originally posted by Big gilStill helps to know what browser you use, regardless of the message.
I made a mistake. It says Forbidden. you are denied access on this server, not browser. Sorry. Today, it isn't giving me the message, it just won't let me access them, the dropdown box disappears.
Thanks
P-
24 Jun 08
Originally posted by PhlabibitThis gets reported from time to time, and I established recently with one person that the problem only occurred with IE. (And not Firefox)
Still helps to know what browser you use, regardless of the message.
P-
If you can confirm this too, I will take another look what the potential causes are (I cannot duplicate it).
-Russ
25 Jun 08
Thanks to everyone for the support.
I deleted the temp cookies. No help, sorry.
I use IE and Vista.
The actual message is, "Forbidden You don't have permission to access/mygames/on this server."
That phrase is underlined then in italics it says,"Apache/2.2.3 (Red Hat) Server at www.redhotpawn.com Port 80"
?????
Big Gil
25 Jun 08
Originally posted by Big gilHas it something to do with your fire wall? Only a guess out of the blue...
Thanks to everyone for the support.
I deleted the temp cookies. No help, sorry.
I use IE and Vista.
The actual message is, "Forbidden You don't have permission to access/mygames/on this server."
That phrase is underlined then in italics it says,"Apache/2.2.3 (Red Hat) Server at www.redhotpawn.com Port 80"
?????
Big Gil
25 Jun 08
1 edit
Originally posted by Big gilUnder help (in IE) there should be a place telling you what version of IE you have, this may also help. Do you keep it updated?
Thanks to everyone for the support.
I deleted the temp cookies. No help, sorry.
I use IE and Vista.
The actual message is, "Forbidden You don't have permission to access/mygames/on this server."
That phrase is underlined then in italics it says,"Apache/2.2.3 (Red Hat) Server at www.redhotpawn.com Port 80"
?????
Big Gil
P-
25 Jun 08
Originally posted by Big gilThis type of message normally is produced by the web-server when a request is made for a URL that you're not allowed (not logged in for instance). Now, if the rest of the site works and you don't get the problem in Firefox it could be some addin or plugin that's mangling the URL going to the server. (trailing slashes or their absence can be problematic)
Thanks to everyone for the support.
I deleted the temp cookies. No help, sorry.
I use IE and Vista.
The actual message is, "Forbidden You don't have permission to access/mygames/on this server."
That phrase is underlined then in italics it says,"Apache/2.2.3 (Red Hat) Server at www.redhotpawn.com Port 80"
?????
Big Gil
Do you have a yahoo or google toolbar or any other "extra" like a web accelerator of some kind?
Might be worth un-installing such things or disabling them temporarily to see if that gets a fix.
16 Oct 08
Originally posted by Big gilYeah I've got the exact same problem, Can't access anything on the red toolbar-My Home, My settings. New Game, Forums, Community and Help. I'm hoping it's a glich that will sort itself out but it's been a few days now, I've done all the things suggested earlier but no joy
For some time now, whenever I click on the red toolbar for My Home, My settings... I get a message stating I am forbidden to access these on this browser.
I don't understand. Can someone please help me?
Thanks,
Big Gil
18 Oct 08
Originally posted by ManualEngineStill can't access anything on red toolbar but i've noticed the message says redHAT and not redHOT. Could this be something to do with it ? This is on IE but however it works perfectly ok if I logon to site via my AOL software
Yeah I've got the exact same problem, Can't access anything on the red toolbar-My Home, My settings. New Game, Forums, Community and Help. I'm hoping it's a glich that will sort itself out but it's been a few days now, I've done all the things suggested earlier but no joy