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Repeated appearance of the subscription reminder banner

Repeated appearance of the subscription reminder banner

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Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
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2450
Clock
09 Aug 19
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The new subscription reminder banner will appear every 30 days. (Please read it and consider subscribing!)

You don't even need to close this reminder to rid yourself of it though, it will be absent on your next page view.

BUT if it does not vanish, please check your system clock, and more specifically, date.

If you have an incorrectly set system clock (> 30 days out) the banner will appear again, and again, until your system clock is corrected.

c

Joined
26 Dec 14
Moves
35596
Clock
12 Aug 19

@russ said
The new subscription reminder banner will appear every 30 days. (Please read it and consider subscribing!)

You don't even need to close this reminder to rid yourself of it though, it will be absent on your next page view.

BUT if it does not vanish, please check your system clock, and more specifically, date.

If you have an incorrectly set system clock (> 30 days out) the banner will appear again, and again, until your system clock is corrected.
You need to explain how to change the clock.

Russ
RHP Code Monkey

RHP HQ

Joined
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Clock
13 Aug 19
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@chaney3
Can you confirm this is happening for you? If so, what operating system do you use?

c

Joined
26 Dec 14
Moves
35596
Clock
13 Aug 19
1 edit
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@russ said
@chaney3
Can you confirm this is happening for you? If so, what operating system do you use?
Yes, I get the subscription reminder each time I log in, and I've checked my clock in "settings", it appears fine, I think.

I only use my cellphone.
Samsung Galaxy J3 Achieve
(Not sure if that's a system)

Russ
RHP Code Monkey

RHP HQ

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@chaney3

Can i ask why you log out and back in again on your phone? Do you not just remain logged in?

c

Joined
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@russ said
@chaney3

Can i ask why you log out and back in again on your phone? Do you not just remain logged in?
I never use the log out feature. Sometimes when I power down my phone I automatically get logged out. That's when I need to log back in.

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
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14 Aug 19
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@chaney3

So just to clarify, without logging out and in again, the message appears each time you visit the site to make some moves, appears once, then appears again on your next visit?

c

Joined
26 Dec 14
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Clock
14 Aug 19
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@russ said
@chaney3

So just to clarify, without logging out and in again, the message appears each time you visit the site to make some moves, appears once, then appears again on your next visit?
No.
As long as I remain logged in, I do not see the message, even when I leave the site and return. It's only when I must log back in that I see the message...each time.

You had said that I should only see the message every 30 days, but that has not been the case for me, which is why I responded. I was unclear how to check and/or fix the clock and time as you suggested.

Edit: I have only had to re-log in 3 times recently and have seen the message each time. It's really not a big deal because generally I stay logged in and it's a non issue. The reason for my post is because my settings seem fine, and I shouldn't be seeing that message.

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
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2450
Clock
22 Aug 19
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@chaney3

The message has temporarily been turned off. We will improve the way this is enabled in future on a further update.

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