trouble updating billing details

The billing site insists on card details which I no longer have. how do I change card details?

The facility should be on the MyHome > MySubscription page. Whether it works is another matter, I've had trouble with this in the past. If it doesn't there's always feedback, subscription stuff gets high priority response.

Originally posted by Kewpie
The facility should be on the MyHome > MySubscription page. Whether it works is another matter, I've had trouble with this in the past. If it doesn't there's always feedback, subscription stuff gets high priority response.

I've had hassles with 2CO too. I think there are better payment gateways around - and I don't mean PayPal either.

Just tried buying a subscription for a buddy, tried w/ 2 cards and it won't take either. Called the # on back of the cards and the cards are fine. 1st time thats happened to me, maybe they are having a rough day and I'll try again tommorrow.

Perhaps if we reported every 2CO.com hassle to feedback, they'd consider another more reliable payment method. More reliable for the customers, I mean. 🙂

It finally worked ! YIPPEE !!! Yes they do need a more reliable system.

Hi,

Does RHP accept Moneybookers as a payment option? I've sent an e-mail to administration asking them if they do. I'm still waiting for a reply.

Thanks,

Regards,

Otto

According to the subscriptions page, RedHotPawn accepts payment these ways:
1. Through the payment gateway process at www.2checkout.com where you provide credit card details (including Mastercard option)
2. Through PayPal.
3. By direct payment to NetAdapt Ltd by cheque or money order.

It would seem if you have a Moneybookers Mastercard the 2CO.com site will accept it, but not a direct payment from Moneybookers.