iOS App crashes when viewing some games.

iOS App crashes when viewing some games.

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RHP Code Monkey

RHP HQ

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21 Feb 01
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2424
14 Mar 22

Some players have reported a recent issue with some games failing to load/the app crashing - this is being investigated.

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2424
14 Mar 22
1 edit

Until this is fully investigated, please log into the web site to make essential moves for games at risk of timeout.

RHP Code Monkey

RHP HQ

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21 Feb 01
Moves
2424
14 Mar 22

Can anyone having issues post which version of iOS they are using too, please. This will assist in fault finding. Thanks.

RHP Code Monkey

RHP HQ

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21 Feb 01
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17 Mar 22
1 edit

The initial cause of this was expected to be related to messaging ( & emojis ), but this issue can't be reproduced - so if you do have further crashes, please report here or via feedback.

Über-Nerd

Joined
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Moves
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20 Mar 22

@Russ

iOS 15.3.1, no issues. Downloading 15.4 tonight, report follows.

Über-Nerd

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21 Mar 22
1 edit

@russ said
The initial cause of this was expected to be related to messaging ( & emojis ), but this issue can't be reproduced - so if you do have further crashes, please report here or via feedback.
Start a game with me, include messages and emojis, if you wish to test this. I asked my 16-yr old which emojis are new. 😉 Check yer email; I sent you a screenshot.

RHP Code Monkey

RHP HQ

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21 Mar 22

@moonbus

Thanks - I did test with the new emojis (pregnant man, etc) between iOS versions, and could not cause a problem. It was just my initial suspicion that this was the problem anyway. Oh well, looks like this one will have to be filed as unreproducible , for now, at least.

Über-Nerd

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21 Mar 22

@Russ

Chalk it up to gamma rays. Or Havana Embassy Syndrome.

RHP Code Monkey

RHP HQ

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29 Mar 22

This issue has been reported once more, so I'm revisiting it and will also be releasing a new build.

Über-Nerd

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22 May 22

@Russ

I have upgraded to iPhone13 running iOS 15.5. If I detect any issues, I’ll report them.

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22 May 22

@Russ

There is a crash occasionally (and I mean occasionally) when trying to make a move - normally associated with a touch/swipe on the board. *If* I could replicate it (I can't) I'd give more information. Not sure that's related.

RHP Code Monkey

RHP HQ

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23 May 22

@pineapple42 said
@Russ

There is a crash occasionally (and I mean occasionally) when trying to make a move - normally associated with a touch/swipe on the board. *If* I could replicate it (I can't) I'd give more information. Not sure that's related.
A new Android release has just been uploaded for testing - and I do need to bring the iOS up to feature parity - so I will again look at this. If you can replicate it, I would very much like to know about it, of course.

I'll try swiping wildly next time I'm testing 🙂

Über-Nerd

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24 May 22

@russ said
A new Android release has just been uploaded for testing - and I do need to bring the iOS up to feature parity - so I will again look at this. If you can replicate it, I would very much like to know about it, of course.

I'll try swiping wildly next time I'm testing 🙂
Seagoon, you wild, impetuous swiper !