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Android App delisted from app store temporarily [resolved]

Android App delisted from app store temporarily [resolved]

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3 edits

If you have it installed already, you can ignore this.

If you intended to install it, you will need to wait until it is relisted.

edit 2 : Now available once again.


🤷‍♂️

1 edit
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It appears a new build might have to be pushed to production to restore the app, so this may not be a quick fix.


@Russ

So we can't subscribe from Google play for the time being?
That is unfortunate 😕

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We are now back! The app is still the same build (for now), so it is just as it was.


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@russ said
If you have it installed already, you can ignore this.

If you intended to install it, you will need to wait until it is relisted.

edit 2 : Now available once again.
Is it done? Is the corrected RHP app available now?

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@MacMel

Yes it is.


@Russ

Well I resubscribed and Google Play said I had 5 days to open the app to verify the purchase.
I opened the app many times and even opened the app from that very notification but it didn't work.
My money was refunded but my subscription says I am a paying member. 🤷


@contenchess said
@Russ

Well I resubscribed and Google Play said I had 5 days to open the app to verify the purchase.
I opened the app many times and even opened the app from that very notification but it didn't work.
My money was refunded but my subscription says I am a paying member. 🤷
Thanks, I'll look into this. Clearly still a problem with the payment process.

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This is still not resolved, and the issue is intermittently occurring.

Existing refunded subscriptions will remain in place (other than the 2 contacted subscribers) until the issue is fully investigated.


@Russ

I'll re-sub on Monday morning through Google Play and let you know if it happens again. 😉

1 edit

Same problem.
I'll let you know if it refunds in 4 days.

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