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Android App delisted from app store temporarily [resolved]

Android App delisted from app store temporarily [resolved]

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Russ
RHP Code Monkey

RHP HQ

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3 edits

If you have it installed already, you can ignore this.

If you intended to install it, you will need to wait until it is relisted.

edit 2 : Now available once again.

Contenchess
Contentious

Joined
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03 Dec 21

🤷‍♂️

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
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03 Dec 21
1 edit
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It appears a new build might have to be pushed to production to restore the app, so this may not be a quick fix.

Contenchess
Contentious

Joined
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03 Dec 21

@Russ

So we can't subscribe from Google play for the time being?
That is unfortunate 😕

Russ
RHP Code Monkey

RHP HQ

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05 Dec 21
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We are now back! The app is still the same build (for now), so it is just as it was.

PI
LEROYBROWN

south side of chitow

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S
Checkmate Queen

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MacMel
MelF

Alphen aan den Rijn

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@russ said
If you have it installed already, you can ignore this.

If you intended to install it, you will need to wait until it is relisted.

edit 2 : Now available once again.
Is it done? Is the corrected RHP app available now?

Russ
RHP Code Monkey

RHP HQ

Joined
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30 Jan 22
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@MacMel

Yes it is.

Contenchess
Contentious

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07 Feb 22

@Russ

Well I resubscribed and Google Play said I had 5 days to open the app to verify the purchase.
I opened the app many times and even opened the app from that very notification but it didn't work.
My money was refunded but my subscription says I am a paying member. 🤷

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2450
Clock
09 Feb 22

@contenchess said
@Russ

Well I resubscribed and Google Play said I had 5 days to open the app to verify the purchase.
I opened the app many times and even opened the app from that very notification but it didn't work.
My money was refunded but my subscription says I am a paying member. 🤷
Thanks, I'll look into this. Clearly still a problem with the payment process.

Russ
RHP Code Monkey

RHP HQ

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25 Feb 22
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Russ
RHP Code Monkey

RHP HQ

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25 Feb 22
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This is still not resolved, and the issue is intermittently occurring.

Existing refunded subscriptions will remain in place (other than the 2 contacted subscribers) until the issue is fully investigated.

Contenchess
Contentious

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01 Sep 21
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25 Feb 22

@Russ

I'll re-sub on Monday morning through Google Play and let you know if it happens again. 😉

Contenchess
Contentious

Joined
01 Sep 21
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01 Mar 22
1 edit

Same problem.
I'll let you know if it refunds in 4 days.

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