RHP relocates from Virgina to Dallas. Outage.

As part of a major data centre reshuffle at our hosts, we are moving approx. 1k miles west to Dallas.

To minimise future outages, we are giving our hardware a good bump up in spec at the same time.

This should resolve a lot of recent performance problems, which you are probably relieved to hear about if you are a frequent visitor within busy periods.

More details to follow soon, but we are anticipating at least a 24 hour outage with *no access* to RHP.

We will be undertaking the work at the earliest opportunity, so although a scheduled outage, there may only be a week (or less) notice prior to the event.

We apologise in advance for the disruption this will cause, the first major migration of this nature since 2008.

We will compensate timebanks and suspend timeouts of course.

More details to follow over next couple of weeks. A broadcast private message and email will go out to everyone once we have concrete details.

thank you for alerting us 🙂

Originally posted by Ponderable
thank you for alerting us 🙂

Please, Russ, keep us updated via the RHP twitter feed, when it gets close to the scheduled "back online at" time. We know these things can overshoot, and it's nice to know how much longer we'll be waiting.

Twitter has real value during outages like this, so yes, we will be using it for realtime updates when the time comes.

Originally posted by Russ
Twitter has real value during outages like this, so yes, we will be using it for realtime updates when the time comes.

Neither do I, you don't need to subscribe to read public twitter stuff.

Originally posted by Kewpie
Neither do I, you don't need to subscribe to read public twitter stuff.

https://twitter.com/redhotpawn

Just bookmark that twitter link, and check it if RHP is unavailable to you for any reason.

Thank you. That is potentially very helpful.

We have our new hardware. No details on the outage right now, but I would anticipate it happening in 2 weeks time approx.

This ought to be announced on every page in rhp and all the associated sites. I read the site announcements once a month or so and I just happened to stumble onto this thread. And I never use the front page.

Originally posted by byedidia
This ought to be announced on every page in rhp and all the associated sites. I read the site announcements once a month or so and I just happened to stumble onto this thread. And I never use the front page.

There is still no further news regarding dates. We have our new hardware online and waiting, but we are doing some major maintenance right now to capitalise on the outage.

We are holding back on the migration to our new hardware after committing to updating RHP to remove dependencies on deprecated software that had reached its end of life.

This delay, as frustrating as it is for us, will avoid another outage in the future. We will require a short beta test period too (<1 week)...so again, no solid date for the outage is available just yet....nearly there though!