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Scheduled site maintenance Nov 4th 2020

Scheduled site maintenance Nov 4th 2020

Announcements

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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03 Nov 20
1 edit
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A large update* is scheduled for release 4th Nov (tomorrow!) AM GMT. As a result, AUS/NZ users may experience a brief outage. (<5 mins)

Timeouts will be suspended for at least 6 hours, but this may be extended for up to 24 hours after an assessment of the success of the work.

*This is a maintenance release, only some very minor feature updates.

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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2450
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04 Nov 20
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Email is currently stalled. All delayed email should be delivered within the hour.

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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04 Nov 20
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Update also posted to twitter : https://twitter.com/redhotpawn

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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04 Nov 20
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Email delivery has now been restored.

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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04 Nov 20
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If you currently use Social Media (Facebook, Google) to connect to RHP, please do not log out or you will be unable to continue your games until a remaining issue is resolved.

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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2450
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04 Nov 20
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Logging in failures with Facebook and Google on both Web and Apps is still being investigated.

Game timeouts are currently suspended.

Unless necessary, please do not logout if already logged in using a social media account.

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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2450
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04 Nov 20
1 edit
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Logging in with Facebook restored to Web and Apps.

edit : Google login is still not available.

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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04 Nov 20
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Google login is now available again on Web and Apps.

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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04 Nov 20
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The timeout suspension will continue beyond this initially estimated period due to a reported issue with iPads preventing moves from being submitted.

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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04 Nov 20
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Due to a subtle API change, the iPad/iPhone app was crashing when viewing a board with a chat log open.

This has now been fixed.

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
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2450
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04 Nov 20
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Timeout suspension will be lifted early tomorrow AM GMT/UTC.

adalia bipunctata

Joined
19 Dec 05
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05 Nov 20
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@Russ
Does this also affect conditional moves? I just get a blank board when I try to use this function.

Ponderable
chemist

Linkenheim

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22 Apr 05
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669913
adalia bipunctata

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19 Dec 05
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06 Nov 20
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@Ponderable
Thanks for the redirection. Still having problems. Its driving me mad. 😠

Russ
RHP Code Monkey

RHP HQ

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21 Feb 01
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06 Nov 20
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@adalia-bipunctata

Can you retest please?

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