1. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    03 Nov '20 09:411 edit
    A large update* is scheduled for release 4th Nov (tomorrow!) AM GMT. As a result, AUS/NZ users may experience a brief outage. (<5 mins)

    Timeouts will be suspended for at least 6 hours, but this may be extended for up to 24 hours after an assessment of the success of the work.

    *This is a maintenance release, only some very minor feature updates.
  2. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 06:38
    Email is currently stalled. All delayed email should be delivered within the hour.
  3. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 06:40
    Update also posted to twitter : https://twitter.com/redhotpawn
  4. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 07:15
    Email delivery has now been restored.
  5. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 07:16
    If you currently use Social Media (Facebook, Google) to connect to RHP, please do not log out or you will be unable to continue your games until a remaining issue is resolved.
  6. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 08:45
    Logging in failures with Facebook and Google on both Web and Apps is still being investigated.

    Game timeouts are currently suspended.

    Unless necessary, please do not logout if already logged in using a social media account.
  7. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 09:241 edit
    Logging in with Facebook restored to Web and Apps.

    edit : Google login is still not available.
  8. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 10:34
    Google login is now available again on Web and Apps.
  9. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 14:36
    The timeout suspension will continue beyond this initially estimated period due to a reported issue with iPads preventing moves from being submitted.
  10. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 16:00
    Due to a subtle API change, the iPad/iPhone app was crashing when viewing a board with a chat log open.

    This has now been fixed.
  11. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    04 Nov '20 22:55
    Timeout suspension will be lifted early tomorrow AM GMT/UTC.
  12. Joined
    19 Dec '05
    Moves
    293885
    05 Nov '20 15:58
    @Russ
    Does this also affect conditional moves? I just get a blank board when I try to use this function.
  13. SubscriberPonderable
    chemist
    Linkenheim
    Joined
    22 Apr '05
    Moves
    655133
    05 Nov '20 16:00
  14. Joined
    19 Dec '05
    Moves
    293885
    06 Nov '20 13:07
    @Ponderable
    Thanks for the redirection. Still having problems. Its driving me mad. 😠
  15. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2416
    06 Nov '20 14:28
    @adalia-bipunctata

    Can you retest please?
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