Timeouts suspension continued 2009-12-05

There are some ongoing stability issues which need to be resolved, so the timeout suspension will stay in place.

Russ please advise when exactly this will end as it seems quite unfair that it has been put in place without a specific timeframe or any obvious access issues to the site!!

agreed
very poor that there is no schedule or explanation

Oh quit complaining, without Russ to fix little quirks like this, we wouldn't have the site!!

Keep up the good work Russ. 🙂

Originally posted by beatlemania
Oh quit complaining

Indeed!

1. Giving a timeframe might not be possible. Russ already thought he fixed the issue befor, but that wasnt the case. How can he give you a timeframe if hes not sure what the problem is, let alone how much time it will take to fix?

2. There actually have been access issues to the site. If you missed them it doesnt mean they are not there.

3. How is this quite unfair? If this is 'unfair' to you it is just as 'unfair' to any other member of the site. Its equally 'unfair' to everyone and therefor not unfair?:p

I can tell from our logs we have not had a repeat of the problem, so they will be made available 20:00(GMT)

update : Sorry folks, we are still havig problems. Ignore the above.

and if we didn't pay for it we wouldn't have a site so I'll complain if I wish...

Originally posted by pjhen
and if we didn't pay for it we wouldn't have a site so I'll complain if I wish...

you can use the site without paying...

hurry up! i have a game that has timed out and i am losing! It's my only way to win! LOL

Originally posted by pjhen
agreed
very poor that there is no schedule or explanation

Originally posted by Russ
There are some ongoing stability issues which need to be resolved, so the timeout suspension will stay in place.

The explanation was that there were ongoing stability issues and until resolved the timeout suspension would stay in place.

Has Russ said it would take 1 day and it didn't people would complain that it was not sorted within the timeframe given.

Had Russ said it would take a week people would moan about how long it was taking to resolve.

At the end of the day it affects everyone so no-one is better or worse off if it takes an hour, day, week or month to resolve.

Originally posted by Russ
I can tell from our logs we have not had a repeat of the problem, so they will be made available 20:00(GMT)

Just got the error again...

Ive still got the problem 🙁

Can't believe some of these whinging posts!! Come on, guys, we're here for the fun of playing chess, not to address self-esteem issues by having to click skulls.

Originally posted by Pianoman1
click skulls.

I like clicking skulls

Its not just skulls I cant move in some games..... each time I try I get an error message 🙁 Its very frustrating but also seems to be random..... so although I also find it frustrating as I have some time out games it seems the fairest way until the problem is sorted....