Originally posted by PocketKingsSame thing happened to me a few days ago!
This is so wrong. Ads, restrictions, sub only written everywhere. Some kind of warning would have been nice so I could have figured out what the heck is wrong. As I just realized its because I got a new debit card a few months ago so the numbers don't match up now. I'll fix it tomorrow, but for future reference from a guy dealing with clients in the big ...[text shortened]... t I've been here over almost 4 years and would expect a little more.
I feel so non-sub 😞
Originally posted by adramforallThat's why you will fail, nobody will like you. Or is already to late for that?
For future reference from a guy dealing with customers in the big business world, please ensure your payment details are up to date.
Otherwise I just may remove your patronage until you contact me with the right details. I don't care if you have been with me for 30 years, if I can't get payment I am withdrawing the service - you get nothing for nothing.
Originally posted by RussThanks Russ, I have changed my email since I first subscribed also, so that probably had something to do with it as well, I didn't even think of that.. Again, not angry, was just curious. A PM may be a good addition, but not a big deal.
I agree, we could improve the way this is currently managed. Reminders are sent out by 2co.com when a billing fails though, and we only remove the subs where the billing failed.
If the email you used when you placed the order is no longer in use, you will fail to get those reminders.
