General
27 Feb 07
27 Feb 07
2 edits
Originally posted by Daemon SinIt was meant to be in Blanchardstown being fixed by IBM, but they say they don't have it, and Pony express say they never recieved it, i was in the position to be the middle man, and there is no paper trail on this side to say who/where/how it isn't in Blanch 😞
May or may not have?
Surely you'd notice if it was missing....?
It is important to note that it was broken , the screen was banjoed....not saying that makes a difference.
27 Feb 07
1 edit
Originally posted by huckleberryhoundIBM must have some tracking information for the hand-over to the couriers. If not, then it's their liability.
It was meant to be in Blanchardstown being fixed by IBM, but they say they don't have it, and Pony express say they never recieved it, i was in the position to be the middle man, and there is no paper trail on this side to say who/where/how it isn't in Blanch 😞
EDIt: Have you got any order references/detaiils of you giving the 'puter to IBM?
27 Feb 07
Originally posted by Daemon SinYeah on the edit, but they say they never recieved it, and Pony Express claim they never picked it up...IT have a electronic record of it before it went into limbo.....seems i'm the weak link, and i was just back to work after being off sick, i don't even remember 😞
IBM must have some tracking information for the hand-over to the couriers. If not, then it's their liability.
EDIt: Have you got any order references/detaiils of you giving the 'puter to IBM?
27 Feb 07
Originally posted by huckleberryhoundYou sure it's not skulking around in the depths of IT. You'd be suprised at the amount of unclaimed, other peoples' stuff I've got laying around in my department.
Yeah on the edit, but they say they never recieved it, and Pony Express claim they never picked it up...IT have a electronic record of it before it went into limbo.....seems i'm the weak link, and i was just back to work after being off sick, i don't even remember 😞
27 Feb 07
2 edits
Originally posted by Daemon SinThe court is still out. The matter has been passed on to those above, and to be totally honest....i don't know.
You sure it's not skulking around in the depths of IT. You'd be suprised at the amount of unclaimed, other peoples' stuff I've got laying around in my department.
27 Feb 07
Originally posted by huckleberryhoundDoesn't that mean you made no effort to send it in the post in such a way as could be traced, like first class postage in the US or UPS or some such? Seems like you dropped the ball on that one, you could have easily had it delivered in such a way that a signiature was required to accept it. Since it appears you made no effort in that regard, you have to live with the results.
It was meant to be in Blanchardstown being fixed by IBM, but they say they don't have it, and Pony express say they never recieved it, i was in the position to be the middle man, and there is no paper trail on this side to say who/where/how it isn't in Blanch 😞
It is important to note that it was broken , the screen was banjoed....not saying that makes a difference.
28 Feb 07
2 edits
Just got a phone call.
Our IT department has been rung by IBM, and the Laptop is sitting in Blanch.
It is interesting to note that yesterday, both IBM and Pony Express denied handling the item yesterday, and that the buck was placed firmly at my door 😛 On the plus side, we have now changed our procedure so there will have to be signatures from all involved in any handover of goods involving our department, a posative developement if you ask me 😀
