Call Centre experiences

Kewpie

Felis Australis

General

27 Jan 11

Kewpie

Felis Australis

Australia

Joined: 20 Jan 09
Moves: 390635

27 Jan 11

Not the obvious ones, please! Does anyone have a GOOD experience as a customer of a call centre that they'd like to tell us about?

ChessPraxis

Cowboy From Hell

American West

Joined: 19 Apr 10
Moves: 55013

27 Jan 11

Originally posted by Kewpie
Not the obvious ones, please! Does anyone have a GOOD experience as a customer of a call centre that they'd like to tell us about?

Yes, I met a very helpful person named Ganesh. If not for his assistance, I'd never have been able to get online.

orangutan

ook

hirsute rooster

Joined: 13 Apr 05
Moves: 20607

27 Jan 11

Originally posted by ChessPraxis
Yes, I met a very helpful person named Ganesh. If not for his assistance, I'd never have been able to get online.

She said GOOD not GOD.

ChessPraxis

Cowboy From Hell

American West

Joined: 19 Apr 10
Moves: 55013

27 Jan 11

Originally posted by orangutan
She said GOOD not GOD.

God is good. 😕

expuddlepirate

Exaulted high possum

here...again

Joined: 29 Nov 09
Moves: 3082

27 Jan 11

Originally posted by Kewpie
Not the obvious ones, please! Does anyone have a GOOD experience as a customer of a call centre that they'd like to tell us about?

When I worked for a Telcom once, from time to time we needed to call one our company's call centers. Some went above and beyond to be helpful while others treated us no different than if we were a customer calling in, worse in some cases.