Russ, i think the winning strategy in this game will be to make them think they are ever so close to a sale - say you will go and get your credit card (after expressing great enthusiasm for the product) - that should be good for five minutes at least. then come back and say you have it, but 'notice' that it is an old card that has expired, and say you will go get the new one, meanwhile expressing more enthusiasm. then say you can't read the numbers as you haven't your reading glasses and go off to find them, making them promise not to go away...etc etc etc...😀
EDIT: make them think you want to place a LARGE order - appeal to their greed!
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I got an unsolicited call once at dinner time(when else do they call?)I said to the fella"Listen I'm right in the middle of dinner,give me your home phone number and I'll get back to you".I think I caught him off guard because there was a brief pause and he gave me a number.I didn't take down the number so it may have been the business number but I felt some gratification that I turned the tide if only a bit.
I used to get really peed off with double glazing companies.
After I installed new windows I decided to call several companies who had previously "cold called" me and said I was interested and needed a salesman to call round.
I picked my date and time and waited.
About a week later I had no fewer than 7 companies arrive outside my door at the same time, all hoping to sell me new windows.
I had quite a few peed off salesman who knew they had no chance of a sale.
Now whenever I get "cold called" I say yes send someone round. When they arrive I tell them I am not interested and to stop calling me on the phone, advising them that every time I get called I will ask for someone to be sent round.
I can't remember the last time I received a call offering double glazing.....😵😵
there are four things i really hate about cold callers, in order these are;
(1) the question - if you were to replace your all your current windows what how many would you require - i once answered that i live in an igloo!
(2) the cold calls where you answer the phone and they hang up - i believe this system is used where the company dials 100 numbers and the first 10 or so that answer will speak to someone - this usually happens on a saturday morning when you have a hangover - i no longer answer the phone on saturday mornings!
(3) the ones that are pre-recorded telling you that you have won a major prize - they give you a number that charges about £40 a minute.
(4) and this is one which is really pee-ing me off, the same company has telephoned me about 20 times in the last four years - and repeated i have told them i live in a top floor flat - hello mr.stephens, style windows here, can we interest you in a conservatory...!!! one day im going to say yes and invite them round!
has anyone else received these sorts of calls?
Anyone else get the ones where you answer the phone and go straight on hold.
"All our call personal are busy right now. If you would hold one will be with you shortly."
Now I could understand if I called them and they were too busy and I waited a couple of minutes but they called me. And they don't tell you what they are trying to sell. So I'm meant to wait for a person to finish what they are doing and then try to sell me something I don't want / can't use / can't afford.
This is one of my favorite things to do- never timed it though, I should do that. Another one I like to do is give the phone to a child. "Hello, my I speak to so-and-so"? "Sure, hold on"-- Give the phone to my neice. You can hear them trying to get the child to give the phone to an adult, it can be the funniest thing! Another one is try to keep them on the phone as long as you can by asking stupid questions, then finally tell them you are not interested and hang up. This one I only do when I am really really bored.
My friend used to work in telemarketing and we were talking about all these things I do and he ruined it for me a little bit. He said that when at work they have to be on the phone of course talking to as many people as they can. But when they get something like this it's like taking a break and they don't have to talk to anybody. He said when someone would put the phone down on him, especially if they had said they were interested he would stay on the phone forever to get out of working.
ncrosby🙂
The funniest I ever heard was on Seinfeld.
Caller: "Hi Can I have a moment of your time?"
Jerry: "Sorry, I'm very busy at the moment."
Caller: "Can I phone you back this evening then?"
Jerry: "No, that won't do. If you give me your number I'll call you on Sunday."
There is a guy who has made a fortune with recording telemarketers. He just waits for them to call and makes up the most bizarre scenarios. My favorite was one was where he made it sound like they had reached a abortion clinic. There was a woman moaning in the background, but then he turned on a vacuum cleaner. He received a visit later in the day from the police.
Originally posted by kirksey957I think I heard that guy , he's a riot ! The one I remember is the carpet cleaners . He kept asking them if they could get blood out because there was blood spattered everywhere . Then I think he asked if they would dispose of a lumpy rolled up rug for him .
There is a guy who has made a fortune with recording telemarketers. He just waits for them to call and makes up the most bizarre scenarios. My favorite was one was where he made it sound like they had reached a abortion clinic. There was a woman moaning in the background, but then he turned on a vacuum cleaner. He received a visit later in the day from the police.
I came back from a night shift and there were some builder guys changing the windows in my house. They were making loads of noise and i couldn't sleep. After 3.5 hours of tossing and turning i finally drifted off to sleep. 20 minutes or so later the phone rings and it's another company asking if i wanted to buy some windows! The Irony, needless to say i gave them an earful they probably didn't deserve. I'll try this method in future 😀
Originally posted by Windsor MikeThe reason when you answer a phone call saying "Hello" and they don't answer is because their computer waits until it can determine that you are really there!
For those not aware of it,most telemarketers use automated computer dialing and the computer will dial 4or 5 numbers at once(I am guessing the number here)So when you pick up the phone there is a high percentage chance you will hear dead air ,ie;no sound at all.This is the dead giveaway you are about to be solicited by a telemarketer.Hang up as soon as ...[text shortened]... and I at least 90% of the time.Saves having to be rude which I am the other 10% of the time.Mike
How absurd! After you say, "Hello, HELLO!", then the computer informs the telemarkiter that a real live person has answered! Then they jump in with their sales pitch.
Believe me... you owe NOTHING to any erson and/or company that treats you like this. I agree with Russ - they get whatever response you feel to give them. If these telemarketers feel they have been mistreated then THAT'S GOOD!!! Maybe they'll get a real job and stop infringing on our right to be left alone.
Originally posted by ncrosbyI used to work in a call centre (not telemarketing, and I was only on the phones myself when they were extra busy). The problem is that all the calls are automatically timed and they keep track of when you are working (i.e. speaking to a customer). Also, as one call finishes the next in the queue is automatically connected - you get about 1 second to catch your breath. You can put yourself on hold while you take a rest but then some manager will look at your figures and you'll be in trouble for slacking off.
My friend used to work in telemarketing and we were talking about all these things I do and he ruined it for me a little bit. He said that when at work they have to be on the phone of course talking to as many people as they can. But when they get something like this it's like taking a break and they don't have to talk to anybody. He said when someone w ...[text shortened]... said they were interested he would stay on the phone forever to get out of working.
ncrosby🙂
Even if you are on to a customer for a long time you will get into trouble because they will have a target of how many customers you are supposed to deal with per hour.
The people who run call centres are evil and you will do the poor drones a favour by getting them sacked.