General
21 Aug 10
21 Aug 10
Is it just me or does anyone else feel that everything these days is just a bit crap? Does it feel to you that everything done in a 'just in time', 'on a budget', 'in cost cutting exercise', 'what we can get away with' approach, and that a passion and belief in consistent service and product quality have all but disappeared? What's happening to leadership in innovation and vision?
21 Aug 10
Funny, I was just thinking the same thing, buttoning up a Gloweave shirt. They used to be good quality drip-dry fabric made in Oz, now they're cruddy MIC rubbish fabric which loses its shape after a couple of wears, and creases badly.
Depressed anyway because it looks like our election result will be a flaming disaster.
21 Aug 10
1 edit
Originally posted by KewpieFunny too: it was shirt of mine that prompted the OP, buttons falling off an expensive shirt after just a couple of months. But that was just the last straw for me recently...
Funny, I was just thinking the same thing, buttoning up a Gloweave shirt. They used to be good quality drip-dry fabric made in Oz, now they're cruddy MIC rubbish fabric which loses its shape after a couple of wears, and creases badly.
Depressed anyway because it looks like our election result will be a flaming disaster.
Airports and airlines
Coffee
Cars (new)
Call centers (an old fav of mine)
Clothes
Banks
every sector seems to have that ring of naffness about it.
21 Aug 10
1 edit
Originally posted by divegeesterThe innovation and vision are still there ... its Quality that is conspicuous by its absence.
Is it just me or does anyone else feel that everything these days is just a bit crap? Does it feel to you that everything done in a 'just in time', 'on a budget', 'in cost cutting exercise', 'what we can get away with' approach, and that a passion and belief in consistent service and product quality have all but disappeared? What's happening to leadership in innovation and vision?
Nothing is made to last.
Fashions change so why make a shirt that will last?
Technology marches on so why make durable goods?
Its a throwaway society and I agree the naffness is everywhere.
Depressing.
21 Aug 10
Originally posted by wolfgang59I suppose it could therefore be argued that the speed of innovation is driving quality down. Who would have considered that a decade ago.
The innovation and vision are still there ... its Quality that is conspicuous by its absence.
Nothing is made to last.
Fashions change so why make a shirt that will last?
Technology marches on so why make durable goods?
Its a throwaway society and I agree the naffness is everywhere.
Depressing.
21 Aug 10
Originally posted by divegeesterWe also have this attitude issue - "What's in it for me?" And the endless discussions about prices and costs, even between individuals, as if there is nothing else that matters.
I suppose it could therefore be argued that the speed of innovation is driving quality down. Who would have considered that a decade ago.
21 Aug 10
Originally posted by lolofPlus bloated governmental bureaucracies, rise of officialism, red tape, economic instability,
We also have this attitude issue - "What's in it for me?" And the endless discussions about prices and costs, even between individuals, as if there is nothing else that matters.
private sector risk avoidance, diminished quality of family life and Main Street uncertainty.
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21 Aug 10
Originally posted by Grampy BobbyDon't forget my shirt buttons!
Plus bloated governmental bureaucracies, rise of officialism, red tape, economic instability,
private sector risk avoidance, diminished quality of family life and Main Street uncertainty.
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21 Aug 10
Originally posted by Grampy BobbyAnd what do we do about it...?
Plus bloated governmental bureaucracies, rise of officialism, red tape, economic instability,
private sector risk avoidance, diminished quality of family life and Main Street uncertainty.
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21 Aug 10
Originally posted by divegeesterWhile I am the first in line to join the chorus regarding the evaporating concern/care given quality and service, at the same time, I stand in the line of appreciation for the innovations that are occurring every day.
Is it just me or does anyone else feel that everything these days is just a bit crap? Does it feel to you that everything done in a 'just in time', 'on a budget', 'in cost cutting exercise', 'what we can get away with' approach, and that a passion and belief in consistent service and product quality have all but disappeared? What's happening to leadership in innovation and vision?
That being said, even as most things are degrading while some things are improving, overall, there exists an unmistakable diminishing sense of happiness.
21 Aug 10
Originally posted by FreakyKBHThere's nothing cheery about 'just about good enough' or 'cheap', even if the service or item doesn't break. When I first entered the workplace the mantra in most commercial enterprises was about 'exceeding customers expectations'.
While I am the first in line to join the chorus regarding the evaporating concern/care given quality and service, at the same time, I stand in the line of appreciation for the innovations that are occurring every day.
That being said, even as most things are degrading while some things are improving, overall, there exists an unmistakable diminishing sense of happiness.
22 Aug 10
Originally posted by divegeesterThe mantra is the same, customers expectations are not.
There's nothing cheery about 'just about good enough' or 'cheap', even if the service or item doesn't break. When I first entered the workplace the mantra in most commercial enterprises was about 'exceeding customers expectations'.
I have just got rid of a colour portable tv I have had for 25yrs.
Who expects a tv to last for more than 3-5 years now?
22 Aug 10
Originally posted by wolfgang59But is that good or bad?
The mantra is the same, customers expectations are not.
I have just got rid of a colour portable tv I have had for 25yrs.
Who expects a tv to last for more than 3-5 years now?
I'm not so sure that having a "durable" computer is such a great thing when they reach obsolescence in 2/3 years (if you want to use contemporary software).
22 Aug 10
Originally posted by PalynkaTHAT is the question.
But is that good or bad?
I'm not so sure that having a "durable" computer is such a great thing when they reach obsolescence in 2/3 years (if you want to use contemporary software).
For the most part innovation/improvement is better.
But sometimes we are forced into it. Digital tv/radio is a good example.
Computer hardware/software spiral: hardware improves to run new software, software 'improves' to make use of new hardware.
Can anyone tell me how the newest versions of WORD and Excell are that much better than the versions of 15 years ago? How much money have small businesses wasted updating computers when all they want to do is type invoices and letters and run a few simple spreadsheets?