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Just follow these simple steps....

Just follow these simple steps....

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mchill
Cryptic

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Learning to use new software tools from instructional video's is rarely that easy, is it? I do insurance claim submission, credentialing, and benefit verification for multiple medical clinics, each with a different practice management software system. After 14 years it's become clear:

* It's not simple

* It's not fast

* It's not easy

I'd like to get the geeks who create these vids, and make them use their own systems for just 1 month with real doctors, patients, tech support people, and insurance companies, with 20% of the information missing (which usually happens) long telephone hold times, front office staff who are more interested in their cell phones than doing the patient and insurance data entry properly, explanation of benefits statements that are now only available on a website they don't have access to, software shutdowns for system upgrades, tech support issues, all while the clinic owners are drumming their fingers on their desks wanting to know why a claims submitted 5 weeks ago haven't yet paid, and 25% of the paid claims that have not yet been posted to their ledger.


- Then they can confirm to us all we need to do is "follow these simple steps...." 😡

Very Rusty
Treat Everyone Equal

Halifax, Nova Scotia

Joined
04 Oct 06
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@mchill said
Learning to use new software tools from instructional video's is rarely that easy, is it? I do insurance claim submission, credentialing, and benefit verification for multiple medical clinics, each with a different practice management software system. After 14 years it's become clear:

* It's not simple

* It's not fast

* It's not easy

I'd like to get the geeks who ...[text shortened]... ger.


- Then they can confirm to us all we need to do is "follow these simple steps...." 😡
When ever I get something that has to be put together first thing I do is throw away the directions. πŸ™‚

-VR

Kevin Eleven

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I prefer brief, well-written instructions.

diver

Joined
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14 Oct 22

“Bite on this”

Kevin Eleven

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@divegeester said
“Bite on this”
The primitives will always be with us.

moonbus
Über-Nerd (emeritus)

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15 Oct 22

@mchill said
Learning to use new software tools from instructional video's is rarely that easy, is it? I do insurance claim submission, credentialing, and benefit verification for multiple medical clinics, each with a different practice management software system. After 14 years it's become clear:

* It's not simple

* It's not fast

* It's not easy

I'd like to get the geeks who ...[text shortened]... ger.


- Then they can confirm to us all we need to do is "follow these simple steps...." 😡
Furthermore, architects should be forced to live for one year in the buildings they design. with their grandmothers. Maybe then they wouldn’t make so many obvious blunders, like doors which are mutually blocking such that only one can be opened at a time. Grrrrr.

G

Joined
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15 Oct 22
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@mchill said
Learning to use new software tools from instructional video's is rarely that easy, is it? I do insurance claim submission, credentialing, and benefit verification for multiple medical clinics, each with a different practice management software system. After 14 years it's become clear:

* It's not simple

* It's not fast

* It's not easy

I'd like to get the geeks who ...[text shortened]... ger.


- Then they can confirm to us all we need to do is "follow these simple steps...." 😡
Do what now?

diver

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15 Oct 22

@kevin-eleven said
The primitives will always be with us.
You “write my lines”… remember.

Very Rusty
Treat Everyone Equal

Halifax, Nova Scotia

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@divegeester said
“Bite on this”
Would it be possible to provide magnifying glasses? πŸ™‚ πŸ˜›

-VR

Very Rusty
Treat Everyone Equal

Halifax, Nova Scotia

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@moonbus said
Furthermore, architects should be forced to live for one year in the buildings they design. with their grandmothers. Maybe then they wouldn’t make so many obvious blunders, like doors which are mutually blocking such that only one can be opened at a time. Grrrrr.
Amen. πŸ™‚

-VR

Very Rusty
Treat Everyone Equal

Halifax, Nova Scotia

Joined
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@divegeester said
You “write my lines”… remember.
I am sure if he did write your lines, they would be much better than they are! πŸ™‚

-VR

Earl of Trumps
Pawn Whisperer

My Kingdom fora Pawn

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@very-rusty said
Would it be possible to provide magnifying glasses? πŸ™‚ πŸ˜›

-VR
lol - magnifying glasses and a pepper shaker. πŸ™‚

WHOOSH

Very Rusty
Treat Everyone Equal

Halifax, Nova Scotia

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@earl-of-trumps said
lol - magnifying glasses and a pepper shaker. πŸ™‚

WHOOSH
Did you catch that from the gooster? πŸ™‚

-VR

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