Go back
Just follow these simple steps....

Just follow these simple steps....

General

1 edit
Vote Up
Vote Down

Learning to use new software tools from instructional video's is rarely that easy, is it? I do insurance claim submission, credentialing, and benefit verification for multiple medical clinics, each with a different practice management software system. After 14 years it's become clear:

* It's not simple

* It's not fast

* It's not easy

I'd like to get the geeks who create these vids, and make them use their own systems for just 1 month with real doctors, patients, tech support people, and insurance companies, with 20% of the information missing (which usually happens) long telephone hold times, front office staff who are more interested in their cell phones than doing the patient and insurance data entry properly, explanation of benefits statements that are now only available on a website they don't have access to, software shutdowns for system upgrades, tech support issues, all while the clinic owners are drumming their fingers on their desks wanting to know why a claims submitted 5 weeks ago haven't yet paid, and 25% of the paid claims that have not yet been posted to their ledger.


- Then they can confirm to us all we need to do is "follow these simple steps...." 😡


@mchill said
Learning to use new software tools from instructional video's is rarely that easy, is it? I do insurance claim submission, credentialing, and benefit verification for multiple medical clinics, each with a different practice management software system. After 14 years it's become clear:

* It's not simple

* It's not fast

* It's not easy

I'd like to get the geeks who ...[text shortened]... ger.


- Then they can confirm to us all we need to do is "follow these simple steps...." 😡
When ever I get something that has to be put together first thing I do is throw away the directions. πŸ™‚

-VR


I prefer brief, well-written instructions.



-Removed-
The primitives will always be with us.


@mchill said
Learning to use new software tools from instructional video's is rarely that easy, is it? I do insurance claim submission, credentialing, and benefit verification for multiple medical clinics, each with a different practice management software system. After 14 years it's become clear:

* It's not simple

* It's not fast

* It's not easy

I'd like to get the geeks who ...[text shortened]... ger.


- Then they can confirm to us all we need to do is "follow these simple steps...." 😡
Furthermore, architects should be forced to live for one year in the buildings they design. with their grandmothers. Maybe then they wouldn’t make so many obvious blunders, like doors which are mutually blocking such that only one can be opened at a time. Grrrrr.

Vote Up
Vote Down

@mchill said
Learning to use new software tools from instructional video's is rarely that easy, is it? I do insurance claim submission, credentialing, and benefit verification for multiple medical clinics, each with a different practice management software system. After 14 years it's become clear:

* It's not simple

* It's not fast

* It's not easy

I'd like to get the geeks who ...[text shortened]... ger.


- Then they can confirm to us all we need to do is "follow these simple steps...." 😡
Do what now?



-Removed-
Would it be possible to provide magnifying glasses? πŸ™‚ πŸ˜›

-VR

Vote Up
Vote Down

@moonbus said
Furthermore, architects should be forced to live for one year in the buildings they design. with their grandmothers. Maybe then they wouldn’t make so many obvious blunders, like doors which are mutually blocking such that only one can be opened at a time. Grrrrr.
Amen. πŸ™‚

-VR


-Removed-
I am sure if he did write your lines, they would be much better than they are! πŸ™‚

-VR


@very-rusty said
Would it be possible to provide magnifying glasses? πŸ™‚ πŸ˜›

-VR
lol - magnifying glasses and a pepper shaker. πŸ™‚

WHOOSH


@earl-of-trumps said
lol - magnifying glasses and a pepper shaker. πŸ™‚

WHOOSH
Did you catch that from the gooster? πŸ™‚

-VR

Cookies help us deliver our Services. By using our Services or clicking I agree, you agree to our use of cookies. Learn More.