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Problems with printing

Problems with printing

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Hi from one of the colonial outposts.
When the board is available for moves, there is a link to "print board".
But when I click on that link and go through the normal print process, the cursor locks up, the computer freezes completely and I have to re-boot. I am using a reasonably modern and powerful computer, XP Pro and a Kyocera FS1010 printer.
Any ideas out there on what I/my machines are doing wrong?
Thanks.

Woodford, NZ

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Originally posted by Woodford
Hi from one of the colonial outposts.
When the board is available for moves, there is a link to "print board".
But when I click on that link and go through the normal print process, the cursor locks up, the computer freezes completely and I have to re-boot. I am using a reasonably modern and powerful computer, XP Pro and a Kyocera FS1010 printer.
Any ideas out there on what I/my machines are doing wrong?
Thanks.

Woodford, NZ
What web browser do you use?

How far do you get?

When I click print, I get to a second page showing a board. From there, when I hit print it asks me what printer to print to.

Are there other things you've been able to print through your web browser like maps or directions?

P-

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Originally posted by Woodford
Hi from one of the colonial outposts.
When the board is available for moves, there is a link to "print board".
But when I click on that link and go through the normal print process, the cursor locks up, the computer freezes completely and I have to re-boot. I am using a reasonably modern and powerful computer, XP Pro and a Kyocera FS1010 printer.
Any ideas out there on what I/my machines are doing wrong?
Thanks.

Woodford, NZ
So you're the culprit.

I was wondering what all these printouts were.

Please stop.

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Originally posted by Woodford
Hi from one of the colonial outposts.
When the board is available for moves, there is a link to "print board".
But when I click on that link and go through the normal print process, the cursor locks up, the computer freezes completely and I have to re-boot. I am using a reasonably modern and powerful computer, XP Pro and a Kyocera FS1010 printer.
Any ideas out there on what I/my machines are doing wrong?
Thanks.

Woodford, NZ
It's likely to be an issue with the printer driver.
Are you using the mini-driver or the full Kyocera KX driver?

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Originally posted by Woodford
Hi from one of the colonial outposts.
When the board is available for moves, there is a link to "print board".
But when I click on that link and go through the normal print process, the cursor locks up, the computer freezes completely and I have to re-boot. I am using a reasonably modern and powerful computer, XP Pro and a Kyocera FS1010 printer.
Any ideas out there on what I/my machines are doing wrong?
Thanks.

Woodford, NZ
if you're using i.e... go to tools, options, advanced, and make sure the printing tab (print colours and images) is selected, then close i.e, reopen and try it then

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Thank you everyone for your help. I am using Windows Internet Explorer. When I click on "print board" I go to the second page with just the board and the pieces, click on "print" and it goes to my normal print screen with the printer types across the top, page range etc. It is when I click on "print" on that screen that the trouble starts.

It may indeed have something to do with the driver Zadadka. I am using a Kyocera Mita FS-1010KX. Two CD's came with it, labelled Kyocera Mita Software Library version 7.2, one containing utility manuals and the other the drivers, tools and network utilities. I shall explore your suggestion about the mini-driver. Fortunately I employ an IT person but my probably confused verbal description of the problem did not ring any bells with him.

I shall report back.

Woodford, NZ

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Originally posted by Woodford
Thank you everyone for your help. I am using Windows Internet Explorer. When I click on "print board" I go to the second page with just the board and the pieces, click on "print" and it goes to my normal print screen with the printer types across the top, page range etc. It is when I click on "print" on that screen that the trouble starts.

It may inde ...[text shortened]... n of the problem did not ring any bells with him.

I shall report back.

Woodford, NZ
Unplug printer from PC.
On the tools disk, there's Printer Deleter.
Delete Printer, and all Orphans (you'll see what I mean).
Reboot
Re-attach printer and allow driver installation.
You might want to download latest driver version from http://amistad.kyocera.co.uk/pages/info/kdl/drivers.asp

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Originally posted by Woodford
Thank you everyone for your help. I am using Windows Internet Explorer. When I click on "print board" I go to the second page with just the board and the pieces, click on "print" and it goes to my normal print screen with the printer types across the top, page range etc. It is when I click on "print" on that screen that the trouble starts.

It may inde ...[text shortened]... n of the problem did not ring any bells with him.

I shall report back.

Woodford, NZ
i dont think it is the driver because you can print elsewhere... did you try going to tools, options, advanced, and make sure the printing tab (print colours and images) is selected, then closing i.e, reopening it?

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Thanks a lot everyone for your suggestions and assistance. In the end, loading the latest version of the Kyocera printer fixed the problem.

Woodford

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Originally posted by eatmybishop
if you're using i.e... go to tools, options, advanced, and make sure the printing tab (print colours and images) is selected, then close i.e, reopen and try it then
If you are using i.e. then you should embrace it as a feature.