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Whats wrong with my wifes hotmail

Whats wrong with my wifes hotmail

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j

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We have an unusual problem ( for me ). My wife has a hotmail account that has a number of large folders. 1 is 22 pages. When she tries to navigate to a page 2 of any folder she end up on page 1 of her inbox. This only happens on our computer, not on others, as her account runs fine on other computers. This problem does not accur on my account on our computer. I have run Nortons 360 and all the updates with no success. I am not computer literate at all so any advise needs to be idiot proof. Any help appreciated.
Jim Mc

c
¯\_(^.^)_/¯

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Delete all cookies, erase cache.

There will be some settings which may be screwed in your browser. The above should fix it if the account is working fine on other computers.

Cad

j

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Originally posted by cadwah
Delete all cookies, erase cache.

There will be some settings which may be screwed in your browser. The above should fix it if the account is working fine on other computers.

Cad
I Know how to erase cookies but am unsure about cache. What do I do.

C
Cowboy From Hell

American West

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Originally posted by jimmac
I Know how to erase cookies but am unsure about cache. What do I do.
I believe hold down control key and hit the f5 key.

j

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Originally posted by ChessPraxis
I believe hold down control key and hit the f5 key.
No go, but the problem seems to be variable with it sometimes navigating to the inbox and sometimes staying on the page 1 of the folder that I am trying to go to page 2 of. Once it flicked to the page 1 before going back to the inbox.

m
Ajarn

Wat?

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I've got a weirder prob than this in my e-mail.

I keep getting messages in my drafts, for a year now, from sender unknown, content unknown.

I have been deleting them, marking them as junk and phising scams, assuming somebody is in my mail.

Out of curiosity, and at the end of my tether, I moved one to inbox and, riskily, opened it.

Guess who it was from??



























Me! 🙄

Bizarre!!!

j

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Me! 🙄

Bizarre!!![/b]
I went to internet options under tools and deleted all. all ok now.

m
Ajarn

Wat?

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Originally posted by jimmac
I went to internet options under tools and deleted all. all ok now.
Did that. Even closed my account twice, and opened up new e-mail addy. Same is still happening. 🙁

t

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Originally posted by mikelom
Did that. Even closed my account twice, and opened up new e-mail addy. Same is still happening. 🙁
I sincerely hope that you are joking. 😵

c
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Originally posted by jimmac
I Know how to erase cookies but am unsure about cache. What do I do.
Which internet browser are you using?

c
¯\_(^.^)_/¯

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Originally posted by jimmac
I went to internet options under tools and deleted all. all ok now.
Nevermind 😀

m
Ajarn

Wat?

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Originally posted by tomtom232
I sincerely hope that you are joking. 😵
In this instance, I am not!!!!:'(

-m.

t

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Originally posted by mikelom
In this instance, I am not!!!!:'(

-m.
I believe it happens when you don't choose to save/not save unfinished email.

m
Ajarn

Wat?

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Originally posted by tomtom232
I believe it happens when you don't choose to save/not save unfinished email.
No.

I haven't saved any drafts at any of these times.

I clear drafts, delete, either move to deleted or to junk and then report as phising scam or junk.

I go and clear deleted, and everything is clean. Within minutes there is another draft, from sender unknown, contents unknown.

This is for real.....

-m.

c
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Originally posted by mikelom
No.

I haven't saved any drafts at any of these times.

I clear drafts, delete, either move to deleted or to junk and then report as phising scam or junk.

I go and clear deleted, and everything is clean. Within minutes there is another draft, from sender unknown, contents unknown.

This is for real.....

-m.
Then I imagine you account has been hacked and is being used by a bot to send out spam. Change your password.

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