I'm a new player and I don't see any pieces on my board. I went to help and they said "
If you are seeing a blank board with no pieces, try holding down Ctrl with Shift and simultaneously pressing the refresh button in your browser.
Alternatively you may wish to try clearing your web browser's cache."
I tried this but still no joy.
Any ideas?
Originally posted by CheckmanJust to get you going, you can use the legacy interface which should work.
I'm a new player and I don't see any pieces on my board. I went to help and they said "
If you are seeing a blank board with no pieces, try holding down Ctrl with Shift and simultaneously pressing the refresh button in your browser.
Alternatively you may wish to try clearing your web browser's cache."
I tried this but still no joy.
Any ideas?
My settings >> My Board settings
Look for this text :
"Note : If you are using an old web browser or a web browser with limited functionality and you are experiencing problems, please click here to select a reduced feature board type that may be compatible."
Click the link then select the legacy option.
Out of interest, when you post to the forums, can you see an image of a corner of a chess board in the top left? (Where it says "New Post"?)
-Russ
It appears “background images” are not being rendered. This could be a browser setting?
-Russ
edit : I would get rid of the legacy board setting, and return to the normal one and try to work out why background images on your browser are being blocked. Do other sites look like they have odd graphic design sometimes?
I went back to the normal setting (not the legacy one) but saw no pieces on the board still. I wouldn't really know what to check for regarding a browser setting which might be blocking "background images" . I checked around the settings in the browser, but it's fairly vast, and all seemed good...didn't want to really change things unless I was sure..but if you have any more ideas, I'll try them out. My system should definitely be modern enough to handle it.