I am a subscriber, have been for a few years. My latest auto-renew failed and I had to update my credit card details as I received a new one during the year. I did so, but it seems the renewal failed again (can't see any deduction on my account). I suspect it is because the only info I provide is the card info and the expiry date, not the CVT number at the back.
My profile shows I'm still a subscriber, but not when the subscription expires, so can also not see from there if the renewal went through but will just take a while to reflect on my side.
Any similar experiences?