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Clitch in the matrix (servers booting) again..?

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Russ the site is much slower than usual tonight...it's taking quite a while for my games to load on screen 🙁

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It all goes pretty fast up here, though...!
Fastest as I have seen in the last few weeks.

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Originally posted by Aiko
It all goes pretty fast up here, though...!
Fastest as I have seen in the last few weeks.
It still goes 'woosh...!' up here. Am I hooked to a private server?

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Time stamp: Mar 30, 1950 hrs NZST ( site time 0750 hrs ) and the site has crawled to a virtual stop. Page loading is over 20 secs. Totally un-acceptable. God knows what the dial up brigade have to deal with.

Too much non-sub activity. Pull them down to three concurrent games and withdraw their posting privileges. Stick $5.00 on our subs for an upgrade. Its still cheap by half. Lets get some speed back. Jesus wept.

skeeter

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Originally posted by skeeter
Time stamp: Mar 30, 1950 hrs NZST ( site time 0750 hrs ) and the site has crawled to a virtual stop. Page loading is over 20 secs. Totally un-acceptable. God knows what the dial up brigade have to deal with.

Too much non-sub activity. Pull them down to three concurrent games and withdraw their posting privileges. Stick $5.00 on our subs for an upgrade. Its still cheap by half. Lets get some speed back. Jesus wept.

skeeter
There wasn't any significant slowdown at the same time for me. Are you with Xtra?

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Yes I am. Is that the problem??

skeeter

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i have a question.
i am new at this chess website;
when i try to move a piece
the piece goes 4-5 squares from where it should go
how can i resolve this?
Need help...please

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Originally posted by skeeter
Yes I am. Is that the problem??

skeeter
I just wondered as I am also. Perhaps you should talk to them about usage in your area (which has a huge effect on your speed).

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Originally posted by XanthosNZ
I just wondered as I am also. Perhaps you should talk to them about usage in your area (which has a huge effect on your speed).
Good idea. I'm onto it. Thks.

skeeter

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It was really struggling until I started to look for this thread... it's speeding up again now, but was 60s plus to call a page before now.

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Originally posted by rhb
It was really struggling until I started to look for this thread... it's speeding up again now, but was 60s plus to call a page before now.
I was wondering if anyone has tried to do a ping test to see if there was a slowdown somewhere other than the servers. I haven't ever experienced a slowdown that I couldn't resolve on my end. So I was thinking it might be somewhere in between your computer and the rhp servers... What say you? Either that or Mass hysteria.

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There is a problem which occurs intermittently (at peak times), and I am well aware of the cause. Once solved, RHP should then scale easily for the coming years. There is no simple solution unfortunately, so I shall be working through it over the coming weeks.

-Russ

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It's getting bad again - upto 1 min loading times on pages.

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Originally posted by rhb
It's getting bad again - upto 1 min loading times on pages.
That seems extreme, and I never encountered anything like that, but I have noticed a drop in responsiveness.

Expect some kind of resolution soon.

-Russ