subscription issue

RonaldGalen

Help

07 Nov 23

RonaldGalen

Joined: 11 Dec 04
Moves: 218061

07 Nov 23

I am a member of the site
I got a new phone and RedHotpawn made me pay for a new subscription. I paid because I though my renewal period was up
So I want a refund and
I want the link my phone with my existing history to the phone

venda

Dave

S.Yorks.England

Joined: 18 Apr 10
Moves: 87098

07 Nov 23

@ronaldgalen said
I am a member of the site
I got a new phone and RedHotpawn made me pay for a new subscription. I paid because I though my renewal period was up
So I want a refund and
I want the link my phone with my existing history to the phone

I'll just suggest the stock answer -send feedback although I know Russ does look on this forum

Kewpie

Felis Australis

Australia

Joined: 20 Jan 09
Moves: 391176

10 Nov 23

1 edit

@venda said
I'll just suggest the stock answer -send feedback although I know Russ does look on this forum

Sending feedback with "subscription" selected guarantees a faster response than any other method of communication.