i cannot understand what has happened just now??? every time I try to change avatars, no matter which one I select from jpegs I have used in the past, the new avatar fails to upload, I keep getting back the messages: "photo failed to upload" at the top and "Sorry, this file type is unsupported" at the bottom, even though I'm using all the same avatars that I was using before???
this happens with both smaller personal avatars and the larger profile banner avatars?
does anyone happen to know what is causing this???
thanks
@brrr saidFollow the restrictions on file size and format.
i cannot understand what has happened just now??? every time I try to change avatars, no matter which one I select from jpegs I have used in the past, the new avatar fails to upload, I keep getting back the messages: "photo failed to upload" at the top and "Sorry, this file type is unsupported" at the bottom, even though I'm using all the same avatars that I was using before??? ...[text shortened]... and the larger profile banner avatars?
does anyone happen to know what is causing this???
thanks
Directions only help when followed.
@brrr saidYup, what Suzie Q said.
i cannot understand what has happened just now??? every time I try to change avatars, no matter which one I select from jpegs I have used in the past, the new avatar fails to upload, I keep getting back the messages: "photo failed to upload" at the top and "Sorry, this file type is unsupported" at the bottom, even though I'm using all the same avatars that I was using before??? ...[text shortened]... and the larger profile banner avatars?
does anyone happen to know what is causing this???
thanks
If the picture is too big it will not work.
-VR
