1. Subscriberdivegeester
    reality bites
    variable
    Joined
    16 Feb '08
    Moves
    86749
    27 Jan '15 12:28
    The recurring subscription process is not the best I feel.

    Do we get an email telling us prior to the subscription is about to be renewed so we can select an alternative payment method?

    Indeed is there an alternate payment method?

    Apologies if I've missed this elsewhere on the site.
  2. SubscriberBigDoggProblem
    The Advanced Mind
    bigdogghouse.com/RHP
    Joined
    26 Nov '04
    Moves
    113940
    27 Jan '15 15:031 edit
    Originally posted by divegeester
    The recurring subscription process is not the best I feel.

    Do we get an email telling us prior to the subscription is about to be renewed so we can select an alternative payment method?

    Indeed is there an alternate payment method?

    Apologies if I've missed this elsewhere on the site.
    There should be a non-recurring option at checkout.
  3. Subscribervenda
    Dave
    S.Yorks.England
    Joined
    18 Apr '10
    Moves
    58920
    28 Jan '15 19:34
    Originally posted by divegeester
    The recurring subscription process is not the best I feel.

    Do we get an email telling us prior to the subscription is about to be renewed so we can select an alternative payment method?

    Indeed is there an alternate payment method?

    Apologies if I've missed this elsewhere on the site.
    If you go to send feedback (at the bottom of every page) you can send details of any new payment method you wish to use.
    I had to do this when my current card expired and was replaced with a new number.
    On your home page it'll show the date you first subsribed.
    Your subs will renew every 12 months on that date so an e mail is not really necessary.
  4. SubscriberKewpie
    since 1-Feb-07
    Joined
    20 Jan '09
    Moves
    317140
    28 Jan '15 23:182 edits
    Under MyHome > MySubscription you can make changes to your present credit card or other payment method, up to a point.

    "repeat every year unless cancelled" is a common practice on the internet, and most sites don't offer a direct "this time only" option, in my experience. They just give you a cancellation facility.
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