Originally posted by MelanerpesThat's why I prefer to have a higher ticket price rather than paying the same amount in the end after all the nickel & diming fees.
When each airline has a unique set of special fees, it can make it very difficult for the consumer to effectively compare prices and decide who is offering the best deal.
This doesn't mean that these fees should be illegal - but it does mean that it makes the marketplace less efficient - something that likely allows the airline companies to make more profit than they otherwise would, at the consumer's expense.
I would have no problem with a law saying that the airlines must present all their fees to their clients before ticket purchase.
Originally posted by sh76No individual service costs what they're charging for it.
No individual service costs what they're charging for it. The marginal cost of you being on the plane costs them almost nothing, once the plane is going with or without you. They have to make their money somehow and charging people who make their employees do something they could just as easily do at home is as reasonable a way to charge as any. If someone doesn't like their fees, they're free to use another airline.
Of course not. That's what profit is. I'm not suggesting that they should have everything (or anything) just at cost.
I know they have to make money - I haven't and don't have a problem with that. I have a problem with nickel and diming people with these kinds of fees.
I support the boycott of this airline and I will most likely never fly it 🙂
Originally posted by PsychoPawnWell, it's certainly your right to boycott them just as it's their right to charge for their services.
No individual service costs what they're charging for it.
Of course not. That's what profit is. I'm not suggesting that they should have everything (or anything) just at cost.
I know they have to make money - I haven't and don't have a problem with that. I have a problem with nickel and diming people with these kinds of fees.
I support the boycott of this airline and I will most likely never fly it 🙂
Originally posted by PsychoPawnThey do. The fee structure is clearly presented on their site.
That's why I prefer to have a higher ticket price rather than paying the same amount in the end after all the nickel & diming fees.
I would have no problem with a law saying that the airlines must present all their fees to their clients before ticket purchase.
http://www.ryanair.com/en/questions/table-of-fees
Couldn't be clearer, really.
Originally posted by sh76The question is whether they present these fees when you actually buy the ticket - and no, I won't buy a ticket to find out 🙂
They do. The fee structure is clearly presented on their site.
http://www.ryanair.com/en/questions/table-of-fees
Couldn't be clearer, really.
I do see that it seems that there is no re-issue fee if you purchased online.
Originally posted by sh76So would you support grocery stores having random additions to the prices on their goods making it impossible for you to compare prices between stores, thus increasing every-bodies profits?
All companies aim to make as high a profit as possible at consumer expense. It's called running a business. I don't see anything wrong with that.
Cell phone companies here in Africa are notorious for making their prices complex and confusing in order to stop the consumer from finding the cheapest option.
Originally posted by twhiteheadDon't buy a phone.
So would you support grocery stores having random additions to the prices on their goods making it impossible for you to compare prices between stores, thus increasing every-bodies profits?
Cell phone companies here in Africa are notorious for making their prices complex and confusing in order to stop the consumer from finding the cheapest option.
Originally posted by KazetNagorraBut there was nothing deceitful about Ryanair's fee and hence no reason to step in in this case.
Transparency is important for the efficient functioning of the market. Companies will often want to deceive their customers to make more money and this is where government ought to step in and ensure the market's efficiency.
Originally posted by sh76It says that if it's an online booking then the fee for "Airport Boarding Card Re-issue Penalty" is"n/a".
They do. The fee structure is clearly presented on their site.
http://www.ryanair.com/en/questions/table-of-fees
Couldn't be clearer, really.
How is that clear that you'll pay £40 if you don't print the boarding pass?
Originally posted by twhiteheadSometimes businesses have the brilliant idea to make things more complicated. Those business get hosed the minute a competitor discovers that 'simple' is actually what customers want -- and steals half their market share.
So would you support grocery stores having random additions to the prices on their goods making it impossible for you to compare prices between stores, thus increasing every-bodies profits?
Cell phone companies here in Africa are notorious for making their prices complex and confusing in order to stop the consumer from finding the cheapest option.
The question you are really asking is, why do businesses have to continually re-learn the lesson that what matters is their customers?
Originally posted by Palynka"Once a passenger has checked in online the boarding pass can be reprinted up to 4 hours before the scheduled flight departure time. Passengers who do not bring their printed boarding passes to the airport will be required to pay a Boarding Pass Reissue Fee in order to receive a new boarding pass. This facility is available up to 40 minutes prior to the scheduled flight departure Click here for fee information"
It says that if it's an online booking then the fee for "Airport Boarding Card Re-issue Penalty" is"n/a".
How is that clear that you'll pay £40 if you don't print the boarding pass?
Originally posted by spruce112358Yes, but if you click there you'd see that it's not specified how much is the fee if you did an online booking. It says n/a.
"Once a passenger has checked in online the boarding pass can be reprinted up to 4 hours before the scheduled flight departure time. [b]Passengers who do not bring their printed boarding passes to the airport will be required to pay a Boarding Pass Reissue Fee in order to receive a new boarding pass. This facility is available up to 40 minutes prior to the scheduled flight departure Click here for fee information"[/b]