Blitz Problem

Blitz Problem

Help

Cookies help us deliver our Services. By using our Services or clicking I agree, you agree to our use of cookies. Learn More.

w
Chocolate Expert

Cocoa Mountains

Joined
26 Nov 06
Moves
19249
14 Feb 10

Can someone please help me figure out how to fix my blitz interface on RHP? At the bottom of the blitz page I read where it said something about a firewall blocker, but I'm not sure if that's my problem. Is there anything else I could possibly do to fix this?

DS
I'm A Mighty Pirate™

PaTROLLING the forum

Joined
01 Dec 04
Moves
36332
14 Feb 10

Originally posted by wittywonka
Can someone please help me figure out how to fix my blitz interface on RHP? At the bottom of the blitz page I read where it said something about a firewall blocker, but I'm not sure if that's my problem. Is there anything else I could possibly do to fix this?
How about you tell us what the problem with your Blitz is first! Are there any error messages?

w
Chocolate Expert

Cocoa Mountains

Joined
26 Nov 06
Moves
19249
14 Feb 10

Originally posted by Daemon Sin
How about you tell us what the problem with your Blitz is first! Are there any error messages?
Sorry if I wasn't clear.

I can open the page to the blitz room, but I don't see any options or players present. I just see a blank, gray box.

DS
I'm A Mighty Pirate™

PaTROLLING the forum

Joined
01 Dec 04
Moves
36332
15 Feb 10

Originally posted by wittywonka
Sorry if I wasn't clear.

I can open the page to the blitz room, but I don't see any options or players present. I just see a blank, gray box.
Can you see the Flash video on this page?
http://www.adobe.com/software/flash/about/

If so, then the problem is probably blocked router ports.

Joined
27 Jan 08
Moves
20884
15 Feb 10

If so, then the problem is probably blocked router ports.[/b]
Thanks -- so, how does one unblock router ports?

I'm presently getting nothing on Blitz but a gray screen and the "Blitz Beta provisional help" box explaining the need to update Macromedia Flash (done) and also noting that "Port 1935 must be open."

I've tried intoning "Open Sesame" to my laptop, but without effect. "Open Port 1935" didn't work either.

Ideas?

DS
I'm A Mighty Pirate™

PaTROLLING the forum

Joined
01 Dec 04
Moves
36332
16 Feb 10

Originally posted by Carl Corey
Thanks -- so, how does one unblock router ports?

I'm presently getting nothing on Blitz but a gray screen and the "Blitz Beta provisional help" box explaining the need to update Macromedia Flash (done) and also noting that "Port 1935 must be open."

I've tried intoning "Open Sesame" to my laptop, but without effect. "Open Port 1935" didn't work either.

Ideas?
It depends on what make of router you have. Generally, you need to go to your router homepage.

To get the address go to Start > Run. Then type in cmd hit enter, then in black box that appears type ipconfig. Then copy the IP address listed under Default Gateway and type it into an internet browser - it should be something like - http://192.168.1.254

If it asks you to login, try the username admin and a blank password as they're usually the default details. If that doesn't work you'll need to speak to your ISP or check the documentation that came with you router.

Once you're logged in look around for the Firewall settings and there should be an option to open ports there.

C

Georgia USA

Joined
02 Jul 04
Moves
19839
16 Feb 10

I turned off all my firewalls and it still didn't work

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2419
17 Feb 10

More details on this problem here :

Thread 127133

s

Joined
18 Dec 07
Moves
43125
17 Feb 10

all i .....can see is that it is not working with the current adobe....

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2419
21 Feb 10

Originally posted by seadragon36
all i .....can see is that it is not working with the current adobe....
Update to this in the site announcements thread. A new build has been uploaded which fixes this issue.

k

Highcliffe Dorset UK

Joined
03 Mar 04
Moves
62278
08 Mar 10

I also cannot get into blitz - same problem. I have sent messages to Chess at Work but get no response
KeithED