NOT FAIR. Time bank is stuck on a sure win!

I post it again, sorry. I didn't notice my first post of this was in an inappropriate thread.

One of your members, robinhood, isn't being fair. He is in a dead position, but he refuses to play.
From some reason, his time bank does not deplete.
So I am stuck with a win that isn't beeing realized.
He is ignoring my reminders and messages. He is a sub', so he can leave it just like that, but I am on a free account and I need every slot I can get.

His time bank is stuck at 6.8 for two days. He doesn't have that symbol of an airplane, and he plays a move every day, just not in our game!

What can I do?

Game ID: 1067051

Whats the move timeout at?

3 days

That's your answer, then - his timebank starts diminishing after day 3, so given his last move was on the 19th he should be down to about 5.8 by now.

His time bank should have started depleting by now, but never mind, as this bug I see had been resolved and he is now at 4.77 days left... He can take all the time in the world, no way he is coming out of this one...

Anyway, NEW PROBLEM, what's that "Timeouts suspended for 48 hours"?

Originally posted by CardDeck
... as this bug I see had been resolved and he is now at 4.77 days left...

I don't believe there was a bug.

D

OK, never mind. Now please explain "timouts suspended for 48 hours".

Originally posted by CardDeck
OK, never mind. Now please explain "timouts suspended for 48 hours".

http://www.timeforchess.com/board/showthread.php?threadid=23000

D