1. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2396
    03 Dec '07 18:11
    Still happening right now? In the last 15 minutes?

    -Russ
  2. New York
    Joined
    14 Aug '07
    Moves
    10117
    03 Dec '07 18:31
    Happened at 3 Dec '07 11:14, that's New York time so I think its EST.
  3. Standard memberRagnorak
    For RHP addons...
    tinyurl.com/yssp6g
    Joined
    16 Mar '04
    Moves
    15013
    03 Dec '07 18:35
    Originally posted by Russ
    Still happening right now? In the last 15 minutes?

    -Russ
    Its working fine for me since you put the site back up.

    D
  4. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2396
    03 Dec '07 18:48
    Originally posted by Ragnorak
    Its working fine for me since you put the site back up.

    D
    Yes, it all looks good from this end since we came back up again, which is why rmacken's comment surprised me.

    -Russ
  5. Joined
    18 Sep '07
    Moves
    6420
    03 Dec '07 18:53
    ther is an error in my connection please repear my problem and allowe me to continue. with best wishes elakh
  6. Standard memberGrampy Bobby
    Boston Lad
    USA
    Joined
    14 Jul '07
    Moves
    43012
    03 Dec '07 21:05
    What is the proper email method of reporting a V2 RHP Connectivity Error, when unable to connect to the RHP site?

    Only option I'm aware of is a HELP request (with date and time) to... robot@redhotpawn.com. Often the only response is an 'Unable to deliver' error message from the system administrator. Thanks.
  7. Standard memberGalaKev
    Borderer
    Scotland
    Joined
    09 Apr '07
    Moves
    33614
    04 Dec '07 10:17
    Just seen this thread Russ.

    Me and someone else had the problem yesterday (4/12) between 4-6pm at various times.
  8. Joined
    06 Sep '07
    Moves
    11442
    04 Dec '07 11:14
    Originally posted by Grampy Bobby
    What is the proper email method of reporting a V2 RHP Connectivity Error, when unable to connect to the RHP site?

    Only option I'm aware of is a HELP request (with date and time) to... robot@redhotpawn.com. Often the only response is an 'Unable to deliver' error message from the system administrator. Thanks.
    Click on "send feedback" at the bottom of this page and report bugs etc that way, or post them here I guess, either way this particular problem seems to have been solved now.
  9. Joined
    31 Jan '07
    Moves
    93899
    04 Dec '07 11:43
    Originally posted by Grampy Bobby
    What is the proper email method of reporting a V2 RHP Connectivity Error, when unable to connect to the RHP site?

    Only option I'm aware of is a HELP request (with date and time) to... robot@redhotpawn.com. Often the only response is an 'Unable to deliver' error message from the system administrator. Thanks.
    If you can't connect to the site, and you can't send email, you can't report it to anybody ....... until the site is restored, and then you don't need to ...

    It's the old "fixing a leaking roof" thing 🙁
  10. Joined
    18 May '05
    Moves
    38549
    04 Dec '07 12:271 edit
    Originally posted by Russ
    Still happening right now? In the last 15 minutes?

    -Russ
    I didnt get back to you yesterday, I gave up trying in the end.

    I have just tried to access the private forums again with NO joy. Time is 12.26 london time.

    Getting the the code that everyone has been getting.

    EDIT: I can seem to access EVERYTHING else on the site but the private forums, its when I click the link to Private Forums in the forums drop down menu.
  11. Standard memberrhb
    Ginger Scum
    Paranoia
    Joined
    23 Sep '03
    Moves
    15902
    04 Dec '07 15:08
    Originally posted by rmacken
    I didnt get back to you yesterday, I gave up trying in the end.

    I have just tried to access the private forums again with NO joy. Time is 12.26 london time.

    Getting the the code that everyone has been getting.

    EDIT: I can seem to access EVERYTHING else on the site but the private forums, its when I click the link to Private Forums in the forums drop down menu.
    Is that page cached?

    Try clearing your cache and trying again.
  12. Standard memberGrampy Bobby
    Boston Lad
    USA
    Joined
    14 Jul '07
    Moves
    43012
    04 Dec '07 15:11
    Situation seems to be site specific. Still able to connect and mail elsewhere during the RHP error condition. Just reaching for the proper address.
  13. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2396
    04 Dec '07 16:27
    Originally posted by rhb
    Is that page cached?

    Try clearing your cache and trying again.
    Good advice.

    There should be no further problems.

    Try holding ctrl then pressing f5 when viewing the 'broken' page.

    -Russ
  14. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2396
    04 Dec '07 18:11
    We just had another recurrence of this. (18:00 GMT)

    I may need to take the site down for approx 30 minutes to deal with it.

    -Russ
  15. Joined
    04 Dec '07
    Moves
    0
    06 Dec '07 07:18
    Hello is any of the administration home?
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