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  1. Subscriber Russ
    RHP Code Monkey
    02 Jul '17 09:30 / 2 edits
    We have successfully migrated our database, but still in the process of moving others servers.

    We have made the service available again with some limitations in place ( no image uploads, for example), but you may experience problems briefly later in the day.

    Once we are 100% complete, I will announce it here. Thanks.
  2. Subscriber Russ
    RHP Code Monkey
    02 Jul '17 09:44
    We currently have an issue with email mail notifications failing to send, which is being investigated.
  3. 02 Jul '17 10:24
    no time out yet?
  4. Subscriber Russ
    RHP Code Monkey
    02 Jul '17 10:53 / 1 edit
    In the interests of fairness, timeouts will be suspended for at least 24 hours. An assessment will be made then, so the timeout suspension may even be extended. If there are no further problems though, it will be lifted.
  5. Subscriber Russ
    RHP Code Monkey
    02 Jul '17 20:00 / 3 edits
    The migration is now complete for nearly all users - just a few stragglers hitting the old machines now.

    The outage was far shorter than the expected worst case, so the timeout suspension will end in approx. 12 hours.

    Also, we are now forcing all users to use a secure connection, removing the http:// option in preference of https:. However you accessed the site previously, you will now be forwarded to the preferable (secure) https:// version, even for the RHP brands.
  6. Subscriber daniv
    05 Jul '17 21:02
    Finally https! Good job!
  7. Subscriber moonbus
    06 Jul '17 07:23
    Looks clean on IE, Chrome, Firefox, iPad Safari, and the iPad app. Good work, Russ.
  8. 06 Jul '17 15:56
    ETA for Games Explorer?
  9. Subscriber Russ
    RHP Code Monkey
    06 Jul '17 17:01
    Originally posted by pzn2pawn
    ETA for Games Explorer?
    Working on it right now. Master games should be back soon, but user games will take a number of days to build back up again.
  10. 06 Jul '17 19:41
    Have we lost the e-mail notifications feature now ?
  11. Subscriber Russ
    RHP Code Monkey
    07 Jul '17 11:11
    Originally posted by kingcolemk
    Have we lost the e-mail notifications feature now ?
    No, but if you have a bounced email recorded against you, they will not receive any further emails.
  12. Subscriber Russ
    RHP Code Monkey
    07 Jul '17 12:41 / 1 edit
    @kingcolemk You did have a bounced email recorded to your account, so I have removed that record, so you should again receive email. See the new thread in this forum regarding email and email bouncing.

    Thread 173376
  13. 07 Jul '17 13:22
    Thanks Russ. All seems OK again.
  14. 07 Jul '17 23:06
    The background colors and grid lines on the board go white with some degree of regularity which it hadn't done previous to this outage.
  15. Subscriber Aspasia
    Old Frog
    08 Jul '17 05:03
    The tables do not show the correct ranking (since yesterday afternoon the ranking did not change).